The following are descriptions of the reservation status descriptions:

• Active - The reservation has been placed and our staff are working to find it and send it out
• In Transit - The reservation has been found and has been sent to the branch dealing with it
• Available for collection - The staff at the branches have processed the reservation and it is ready to be collected.

If you have signed up for notices you can get an automatic text message and/or email to let you know when it is ready. You can do this in your profile.